1 day
Negotiation & Influencing Skills

Course overview

On this course we will look at the existing skills of participants in a non-threatening environment and improve them to achieve desirable outcomes.

Who Should Attend?

Those who need to negotiate with others in the course of their work, including communications with clients, suppliers and colleagues.

Decorative

Course Content

  • Definition
  • The stages of negotiation
  • The importance of rapport building
  • Desired outcomes and the bottom line
  • Ethical influencing
  • Influencing patterns
  • Using Behavioural Styles to your advantage
  • Maximising personal strengths
  • Practical exercises in influencing
Decorative

Learning outcomes

  • Create a climate for co-operation and collaboration
  • Establish minimum requirement results
  • Achieve win-win outcomes
  • Understand and use various negotiation methods
  • Use their own style to be sincere and effective
  • See how others seek to influence them
  • Consider differing viewpoints
  • Read, understand and manage differing behavioural styles
Hello, I’m Malin
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