ILM Level 3: Leadership & Management

Course overview

A two module, two day ILM Level 3 Award programme. The two modules are Understanding Leadership and Performance Management. This programme provides managers and aspiring leaders with practical skills to apply leadership theories, adapt styles to context, and build high-performing teams. Participants will learn to motivate and engage staff, communicate effectively in challenging situations, and apply structured problem-solving and decision-making techniques. The course also covers performance management, including setting clear objectives, delivering feedback, and conducting effective reviews to drive individual and team success.

Who Should Attend?

They are ideal for individuals who have management responsibilities but no formal training and are serious about developing their abilities. They particularly support practising team leaders seeking to move up to the next level of management and managers who need to lead people through organisational change, budget cuts or other pressures.

Course Content

Leadership theories and styles: situational leadership and adapting approach to context
Team dynamics, motivation theories, and creating engagement in the workplace
Communication skills for managers: giving feedback, difficult conversations, and delegation
Problem-solving frameworks and decision-making processes for management challenges
Performance management systems, setting objectives, and conducting effective reviews

Learning outcomes

Demonstrate understanding of leadership theories and management principles
Develop skills to motivate and engage team members effectively
Apply problem-solving and decision-making techniques in management contexts
Create strategies for building high-performing teams and managing performance

Benefits for Individuals

Gain a range of key management skills and put them into practice in your own role
Build your leadership capabilities – motivate and engage teams, manage relationships confidently
Develop your leadership and management skills using your own knowledge, values and motivations

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Benefits For Employers

Effective and confident first-line managers
Better relationships and communications in teams
Proven skills – to get this qualification, managers will need to show that they can transfer their new skills to your organisation
To equip managers with the tools to develop their own skills and abilities, the qualifications are made up of a wide range of units covering core management skills – such as understanding how to organise and delegate – plus skills in communication, team leadership, change innovation and managing people and relationships. This flexibility in unit choice allows the qualification to be tailored to meet the needs of the individual and employer.

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Hello, I’m Malin

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