This course introduces the core principles and models of effective coaching, giving participants practical skills in active listening, questioning, and feedback. Through applying structured frameworks such as GROW and Solution-Focused models, learners will develop the ability to support individual growth, build trust and rapport, and create coaching plans that set clear goals and measure progress effectively.
The Award and Certificate in ILM Level 3 Coaching are designed for people in their first management roles, including team leaders and first-line managers. They are both ideal for individuals seeking to develop the tools, knowledge and confidence to coach people as part of their normal working role.
