Scope of Training

Stand & Deliver will work with you to design programmes that will achieve the results you want.

The outlines below are for courses that have been delivered successfully but which can also be tailored to your exact requirements - See our 'In-House' page. If you dont see anything that matches your requirements, please contact us. We will be pleased to listen to your ideas.

Our courses/workshops can be endorsed by ILM - The Institute of Leadership & Management.ase contact

To view course details click on the category:

Business Development

• Customer Awareness
• Marketing Skills
• Promoting Your Service
• Sales Training
• Telephone Techniques
• Trainer Training

Communication Skills

• Advanced Presentation Skills
• Assertiveness & Confidence Building
• Effective Presentation Skills
• Influencing Skills
• Negotiation Skills

Environmental Courses

• Environmental Awareness - Half Day Programme
• Environmental Awareness - One Day Programme
• Internal Environmental Auditing - Two Day Programme

Equal Opportunities

• Equal Opportunities & Diversity

Financial Courses

• Budgeting
• Effective Credit Control
• Finance for the Non-Financial Manager
• Financial Awareness

Management Development

• Coaching & Mentoring Skills
• Facilitation Skills
• ILM Level 2 Award & Certificate in Team Leading
• ILM Level 3 Award, Certificate & Diploma in First Line Management
• Introduction to Project Management
• Leadership & Team Development
• Managing Change
• Multi-Day Programmes
• Personal Effectiveness
• Problem Solving & Decision Making
• Team Development
• Time Management

Office Administration Courses

• Business Writing
• Minute & Note Taking
• PA Skills Development
• Reception Skills
• Running Effective Meetings

Performance

• Appraisee Training
• Conducting Effective Appraisals
• Disciplinary & Grievance Procedures

Recruitment & Selection

• Interviewing Skills
• Recruitment & Selection Skills