Institute of Leadership & Management Courses

Stand & Deliver...Learning & Development is an accredited provider of ILM programmes.

We are approved to deliver qualifications in :

ILM Development Awards for any of our courses

ILM Endorsed Awards for any of our courses

ILM Level 2 Award in Team Leading

ILM Level 2 Certificate in Team Leading

ILM Level 3 Award in First Line Management

ILM Level 3 Certificate in First Line Management

ILM Level 3 Diploma in First Line Management

Please contact us if you wish to discuss your requirements with regard to ILM programmes. We will be pleased to assist with the selection of suitable segments for your group and the right level.

 


ILM Level 2 Award & Certificate in Team Leading

Aims & Objectives

The ILM Level 2 Award in Team Leading aims to give practising or potential team and cell leaders the foundation for their formal development in this role.  The qualification does this by developing basic team leading skills and assisting participants in gaining the basic knowledge required at this level.

The ILM Level 2 Certificate in Team Leading aims to give practising or potential team leaders the foundation for their formal development in this role.  The qualification does this by developing a wide range of team leading skills and assisting participants in gaining the comprehensive knowledge required by a team leader.  This qualification builds on the ILM Level 2 Award in Team Leading and broadens the skills and knowledge in a flexible and practical way.  Candidates are not required to undertake the Award as a pre-requisite and may join Certificate programmes directly.

Successful candidates may benefit from career enhancement and/or progress to any of the further qualifications listed, according to their circumstances.

Level 2 Award in Team Leading

Level 2 Certificate in Team Leading

  • L2 Certificate in Team Leading
  • L2 S/NVQ in Team Leading
  • L3 Award, Certificate or Diploma in First Line Management
  • L3 S/NVQ in Management
  • L4 Award in Management
  • Another qualification at a suitable level within or outside the National Qualifications Framework
  • L2 S/NVQ in Team Leading
  • L3 Award, Certificate or Diploma in First Line Management
  • L3 S/NVQ in Management
  • L4 Award in Management
  • Another qualification at a suitable level within or outside the National Qualifications Framework

 

Qualification Overview

 

Award

Certificate

Notional credit value

  • Minimum 3 credits
  • Minimum 13 credits

Duration

  • Minimum 22 Glh
  • Minimum 65 Glh

To be completed within

  • One Year
  • Two Years

Induction

  • One hour
  • Two hours

Tutorial Support

  • At least one hour
  • At least two hours

 

Structure

  • One mandatory unit with a credit value of 1
  • Selected optional unit(s) with a minimum total credit value of 2
  • Three mandatory units with a combined credit value of 4
  • Selected optional units with a minimum total credit value of 9

Assessment – mandatory units

  • Reflective Review
  • Mini-project

 

Assessment – optional units *

  • Reflective Reviews, or
  • Oral Briefings, or
  • Case Studies, or
  • Short Answer Questions or
  • Work based assignments
  • Centre-devised alternatives
  • Reflective Reviews, or
  • Oral Briefings, or
  • Case Studies, or
  • Short Answer Questions or
  • Work based assignments
  • Centre-devised alternatives

*  Some of the assessment options will only be available as downloads from the ILM website

Structure of Level 2 Team Leading Qualifications

Qualification

Credit Value *

Unit Details

Credit Value

Award

3

M2.01  Developing yourself as a team leader

1

OPTIONAL UNITS to the value of …

2

TOTAL

3

 

 

Certificate

 

13

M2.01  Developing yourself as a team leader

1

M2.02  Motivating the work team to perform

1

M2.03  Planning and monitoring work

2

OPTIONAL UNITS to the value …

9

TOTAL

13

Credit – One credit is equivalent to 10 hours of NLT

 

List of Level 2 Team Leading Units

 

Ref

 

Unit Title

Glh

Mid pt

Glh

Range*

Notional Credit Value

 

Award

 

Certificate

M2.01

Developing yourself as a team leader

6

5 – 7

1

M

M

M2.02

Motivating the work team to perform

6

5 – 7

1

 

M

M2.03

Planning and monitoring work

8

7 – 9

2

 

M

M2.04

Developing the work team

6

5 – 7

1

   

M2.05

Induction and coaching in the workplace

8

7 – 9

2

   

M2.06

Leading the work team lawfully

6

5 – 7

1

   

M2.07

Fulfilling customer requirements

9

8 – 10

2

   

M2.08

Providing quality to customers

6

5 – 7

1

   

M2.09

Using information to solve problems

5

4 – 6

1

   

M2.10

Dealing with change in the workplace

8

7 – 9

2

   

M2.11

Maintaining a healthy and safe work environment

9

8 – 10

2

   

M2.12

Diversity in the workplace

6

5 – 7

1

   

M2.13

Using resources efficiently in the workplace

7

6 – 8

1

   

M2.14

Communicating with people outside the work team

6

5 – 7

1

   

M2.15

Briefing the work team

6

5 – 7

1

   

M2.16

Workplace communication

5

4 – 6

1

   

M2.17

Workplace information systems

6

5 – 7

1

   

M2.18

Business improvement techniques

12

11 – 13

2

   

M2.19

Leading your work team

8

7 – 9

2

   

M2.20

Managing yourself

5

4 – 6

1

   

M2.21

Enterprise awareness

24

21 – 27

3

   

M2.22

Dealing with customers lawfully

4

3 – 5

4

   

 

ILM Level 3 Award, Certificate & Diploma in First Line Management

Aims & Objectives

The ILM Level 3 Award in First Line Management aims to give practising or potential first line managers the foundation for their formal development in this role.  The qualification does this by developing basic management skills and assisting participants in gaining the basic knowledge required at this level.

The ILM Level 3 Certificate in First Line Management aims to give practising or potential first line managers the foundation for their formal development in this role.  The qualification does this by developing basic management skills and assisting participants in gaining the basic knowledge required by a manager.  This qualification builds on the ILM Level 3 Award in First Line Management, and broadens the skills and knowledge in a flexible and practical way.  Candidates are not required to undertake the Award as a pre-requisite and may join Certificate programmes directly.

The ILM Level 3 Diploma in First Line Management aims to give practising or potential first line managers the widest choice for their formal development in this role.  The qualification does this by developing a very wide range of basic management skills and assisting participants in gaining the comprehensive knowledge required by a first line manager.  This qualification builds on the ILM Level 3 Award and Certificate in First Line Management, though is more suited to the practising manager, due to the more challenging demands of the programme.  Candidates are not required to undertake either the Award or the Certificate as pre-requisites and may join Diploma programmes directly.

 

Successful candidates may benefit from career enhancement and/or progress to any of the further qualifications listed below, according to their circumstances.

Level 3 Award in First Line Management

Level 3 Certificate in First Line Management

Level 3 Diploma in First Line Management

  • L3 Certificate or Diploma in First Line Management
  • L3 S/NVQ in Management
  • L4 Award in Management
  • L4 S/NVQ in Management
  • L5 Award, Certificate or Diploma in Management
  • Another qualification at a suitable level within or outside the National Qualifications Framework
  • L3 Diploma in First Line Management
  • L3 S/NVQ in Management
  • L4 Award in Management
  • L4 S/NVQ in Management
  • L5 Award, Certificate or Diploma in Management
  • Another qualification at a suitable level within or outside the National Qualifications Framework
  • L3 S/NVQ in Management
  • L4 Award in Management
  • L4 S/NVQ in Management
  • L5 Award, Certificate or Diploma in Management
  •  Another qualification at a suitable level within or outside the National Qualifications Framework

 

Qualification Overview

 

Award

Certificate

Diploma

Notional credit value

  • Minimum 5 notional credits
  • Minimum 20 notional credits
  • Minimum 37 notional credits

Duration

  • Minimum 34 Glh
  • Minimum 120 Glh
  • Minimum 220 Glh

To be completed within

  • One year
  • Two years
  • Three years

Induction

  • 1 hour
  • 2 hours
  • 2 hours

Tutorial Support

  • At least 2 hours
  • At least 4 hours
  • At least 7 hours

Structure

  • One mandatory unit with a credit value of 2
  • Optional units with a minimum total credit of 3
  • Four mandatory units with a combined credit value of 7
  • Optional units with a minimum total credit value of 13
  • Nine mandatory units with a combined credit value of 13
  • Optional units with a minimum total credit value of 24

Assessment – mandatory units

  • Work-based Assignment
  • Work-based Assignment, plus
  • Change Management Report
  • Work-based Assignment, plus
  • Change Management Report, plus
  • Innovation Project, plus
  • Presentation

Assessment – optional units*

Depending on the units selected, a choice of

  • Work-based assignments
  • Reflective reviews
  • Knowledge reviews
  • Oral Presentations
  • Role-play/scenarios
  • Written reports
  • Centre-devised alternatives 

 

*  Some of these assessment options will only be available as downloads from the ILM web site

 

Structure of Level 3 First Line Management Qualifications

Qualification

Notional

Credit *

Unit Details

Notional Credit

Award

5

M3.01  Solving Problems & Making Decisions

2

OPTIONAL UNITS to the value of …

3

 

 

Certificate

 

20

M3.01  Solving Problems & Making Decisions

2

M3.02  Understanding change in the workplace

2

M3.03  Planning change in the workplace

2

M3.04  Achieving objectives through time management

1

OPTIONAL UNITS TO THE VALUE OF …

13

 

 

 

Diploma

 

 

37

M3.01  Solving Problems & Making Decisions

2

M3.02  Understanding change in the workplace

2

M3.03  Planning change in the workplace

2

M3.04  Achieving objectives through time management

1

M3.05  Writing for business

1

M3.06  Managing creativity and innovation in the workplace

1

M3.07  Obtaining information for effective management

2

M3.08  Managing customer service

1

M3.09  Giving briefings and making presentations in the workplace

1

OPTIONAL UNITS to the value of ….

24

CreditOne credit is equivalent to 10 hours of NLT

 

List of Level 3 First Line Management Units

 

Ref

 

Unit Title

Glh

Mid

pt

Rec’d

Glh

range

Notional

Credit

Value

 

Award

 

Certificate

 

Diploma

M3.01

Solving problems & making decisions

11

10 – 12

2

M

M

M

M3.02

Understanding change in the workplace

11

10 – 12

2

 

M

M

M3.03

Planning change in the workplace

11

10 – 12

2

 

M

M

M3.04

Achieving objectives through time management

7

6 – 8

1

 

M

M

M3.05

Writing for business

6

5 – 7

1

   

M

M3.06

Managing creativity and innovation in the workplace

7

 

6 – 8

1

   

M

M3.07

Obtaining information for effective management

10

9 – 11

2

   

M

M3.08

Managing customer service

7

6 – 8

1

   

M

M3.09

Giving briefings and making presentations in the workplace

6

5 – 7

1

   

M

M3.10

Introduction to leadership

6

5 – 7

2

     

M3.11

Building the team

5

4 – 6

1

     

M3.12

Motivating to perform in the workplace

10

9 – 11

2

     

M3.13

Developing yourself and others

11

10 – 12

2

     

M3.14

Managing conflict in the workplace

4

3 – 5

1

     

M3.15

Managing stress in the workplace

8

7 – 9

1

     

M3.16

Managing the employment relationship

7

6 – 8

2

     

M3.17

Recruiting, selecting and inducting new staff in the workplace

10

9 – 11

3

     

M3.18

Coaching and training your work team

7

6 – 8

2

     

M3.19

Providing quality to customers

6

5 – 7

2

     

M3.20

Planning to work efficiently

6

5 – 7

2

     

M3.21

Organising and delegating

6

5 – 7

1

     

M3.22

Managing projects

7

6 – 8

2

     

M3.23

Managing health and safety at work

10

9 – 11

3

     

M3.24

Understanding organisations in their context

13

12 – 14

2

     

M3.25

Understanding culture and ethics in organisations

7

6 – 9

2

     

M3.26

Managing performance

6

5 – 7

1

     

M3.27

Working with costs and budgets

7

6 – 8

1

     

M3.28

Managing the effective use of materials

6

5 – 7

1

     

M3.29

Managing the effective use of equipment

6

5 – 7

1

     

M3.30

Understanding the communication process in the workplace

6

5 – 7

1

     

M3.31

Influencing others at work

6

5 – 7

1

     

M3.32

Communicating one-to-one at work

9

8 – 10

1

     

M3.33

Effective meetings for managers

4

3 – 5

2

     

M3.34

Understanding workplace information

6

5 – 7

1

     

M3.35

Marketing for managers

4

3 – 5

1

     

 

Example Programmes

ILM Level 3 Award in First Line Management

Day 1

Induction - 1 hour

Introduction to Leadership - 6 hours.

Day 2

Buiding the Team - 4 hours

Solving Problems and Making Decisions (Mandatory) - 3 hours

Day 3

Solving Problems and Making Decisions continued (Mandatory) - 7 hours

Day 4

Achieving Objectives through Time Management - 7 hours

Day 5

Effective Meetings for Managers - 4 hours

Tutorial Time - 2 hours

Total Hours - 34

Notional Credit Value - 8

 

ILM Level 2 Award in Team Leading

Day 1

Induction - 1 hour

Developing Yourself as a Team Leader - 6 hours

Day 2

Developing the Work Team - 7 hours

Day 3

Workplace Communication - 6 hours

Day 4

Using Information to Solve Problems - 4 hours

Tutorial Time - 2 hours

Total Hours - 26

Notional Credit Value - 4