Understand the real meaning and importance of both efficiency and effectiveness when striving to deliver results
Recognise their own specific personal strengths and shortcomings in the way they currently manage their time
Take control of their time using some key time management tools and make tangible improvements to their ways of working
Recognise how poor personal time management affects their own stress levels and other people around them
Identify time "stealers" and manage their priorities, and other people, effectively

The key principles of effective time management
Defining efficiency and effectiveness, and their relationship to job satisfaction and success
Identifying and managing priorities - a practical exercise to identify current efficiency and effectiveness in your job
Day to day planning - a practical and flexible approach
Identifying and taking control of the typical timewasters
Dealing with people assertively when plans are challenged