STAND AND DELIVER - learning and development

 

Negotiation & Influencing Skills

Who Should Attend
Anyone who needs to negotiate with others in the course of their work. This can include communications with clients, suppliers and colleagues.
Overview
On this course we will look at the existing skills of participants in a non-threatening environment and improve them to achieve desirable outcomes.
Outcomes
At the end of this training programme participants will be able to:

Create a climate for co-operation and collaboration
Establish minimum requirement results
Achieve win-win outcomes
Understand and use various negotiation methods
Use their own style to be sincere and effective
See how others seek to influence them

Content

Definition
The stages of negotiation
Desired outcomes in negotiating
Ethical influencing
Influencing patterns
Maximising personal strengths
Practical exercises in influencing

Pre-Course Work
Prior to the course you will be sent a document to complete which asks you to identify situations that you find yourself in on this subject and what works well for you and what doesn't and what you hope to gain from the course.

DURATION: 1 Day

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