|Who Should Attend|
|Anyone in a PA or Secretarial position who wishes to develop their own strengths to promote an effective and efficient working environment.|
|The workshop focuses on enabling participants to improve their personal organisation and time management skills, develop confident face to face communication and telephone techniques, apply a structured approach to written work and present a professional image to clients. The course is very participative with group discussion and trainer input. Practical exercises and real life examples are used to provide a realistic and pragmatic approach.|
|At the end of this training programme participants will be able to:
Manage time and workload effectively
The PA's role - what's expected of you
DURATION: 1 Day
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