Take control of their time and make improvements to their ways of working
Realise how poor personal time management effects others adversely
Use time planning methods
Understand personal communication patterns
Use body language and eye contact effectively
Feel more confident and assured in communications with others
Formulate written communications which are concise but effective
Understand the different types and purposes of meetings and identify possible pitfalls
Use time constructively in meetings and ensure individual action plans are set as a result
Understand and use a problem solving process
Understand and practice creative thinking techniques