Understand what facilitation entails and its relevance in the workplace.
Work with groups and individuals in a more enabling way.
Understand more about how adults learn and enable them to develop their skills.
Monitor situations to collect, reflect and give feedback more effectively.
Examine their own facilitation style and build on it.

Facilitation, what it is and what it isn't and its application in the workplace.
The process of facilitation.
Various facilitation situations and how to handle them to enable others to achieve desired outcomes such as decisions, ownership, responsibility and learning.
Interventions - when to intervene and when not to and the various intervention types and styles.
Remaining neutral and also effective.
Short, practical facilitation practice situations to consolidate the learning.