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ILM Level 2 Qualifications in Leadership and Team Skills

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Who are these qualifications for?
The Award or Certificate in Leadership and Team Skills is ideal for practicing team leaders, helping them become more effective and confident in their role. They also support new or aspiring team leaders – helping them make the transition from working in a team to leading a team.

Benefits for individuals
• Learn core leadership and management skills
• Put these skills into practice in your workplace
• Improve your team’s performance
• Get a nationally recognised qualification.

Benefits for employers
• Motivated and competent team leaders
• Increased productivity
• Customise this qualification to suit organisational and individual needs
• Workplace-based assessment ensures new skills are effectively transferred to the job.
The units in this qualification cover a wide range of skills, knowledge and understanding. These include units that focus on communication, working with people, providing direction and leadership, and getting results – from problem-solving to planning and monitoring workloads.

Progression
Successful learners will be able to progress to the ILM Level 3 Award or Certificate in Leadership and Management.

Rules of combination
Award
• Minimum 3 credits (must be two units), maximum 12 credits
• All units must be taken from Group 1
Certificate
• Minimum 13 credits, maximum 36 credits
• Choice of units from Groups 1 and 2
• Maximum of 6 credits from Group 2

Qualification Overview

Qualification title Credit value Structure
Level 2 Award in Leadership and Team Skills Minimum 3 credits
Maximum 12 credits
• One hour induction
• At least two hours tutorial support
• Minimum of two units from Group 1*
Level 2 Certificate in Leadership and Team Skills Minimum 13 credits
Maximum 36 credits
• One hour induction
• At least two hours tutorial support
• Choice of optional units from Groups 1 and 2, where Group 1 contains Level 2 units and Group 2 contains units at Level 3*
• Maximum of 6 credits from Group 2

*Refer to table below for unit details

Overview of Units

Group 1
Ref Unit title Level CV* GLH**
8000-250 Developing Yourself as a Team Leader 2 1 6
8000-251 Improving Performance of the Work Team 2 1 6
8000-252 Planning and Monitoring Work 2 2 8
8000-253 Developing the Work Team 2 1 6
8000-254 Induction and Coaching in the Workplace 2 2 8
8000-255 Meeting Customer Needs 2 2 6
8000-256 Working Within Organisational and Legal Guidelines 2 1 6
8000-257 Providing Quality to Customers 2 1 6
8000-258 Using Information to Solve Problems 2 1 5
8000-259 Understanding the Change in the Workplace 2 2 6
8000-260 Maintaining a Healthy and Safe Working Environment 2 1 8
8000-261 Diversity in the Workplace 2 1 6
8000-262 Using Resources Effectively and Efficiently in the Workplace 2 1 7
8000-263 Communicating With People Outside the Work Team 2 1 6
8000-264 Briefing the Work Team 2 1 6
8000-265 Workplace Communication 2 1 5
8000-266 Workplace Records and Information Systems 2 1 5
8000-267 Business Improvement Techniques 2 2 10
8000-268 Leading Your Work Team 2 2 6
8000-269 Managing Yourself 2 1 4
8000-270 Enterprise Awareness 2 3 18
8000-271 Working with Customers Legally 2 1 5
8000-272 Setting Team Objectives in the Workplace 2 2 6
8000-273 Gathering, Interpreting and Utilising Data in the Workplace 2 1 3
8000-274 Methods of Communicating in the Workplace 2 1 3
8000-275 Satisfying Customer Requirements 2 1 3
8000-276 Understanding Effective Team Working 2 1 3
8000-277 Building an Awareness of Waste Management 2 2 9
8000-279 Understanding Sales in the Workplace 2 2 7
8000-280 Understanding the Implications of Working in an Enterprise 2 3 6
Group 2
8000-300 Solving Problems and Making Decisions 3 2 9
8000-301 Understanding Innovation and Change in an Organisation 3 2 9
8000-307 Giving Briefings and Making Presentations 3 2 4
8000-308 Understanding Leadership 3 2 6
8000-312 Understanding Conflict Management in the Workplace 3 1 4
8000-313 Understanding Stress Management in the Workplace 3 1 7
8000-314 Understanding Discipline in the Workplace 3 1 5
8000-316 Understanding the Induction of New Staff in the Workplace 3 1 3
8000-317 Understanding Training and Coaching in the Workplace 3 2 7
8000-320 Managing Workplace Projects 3 2 7
8000-322 Understand the Organisation and its Context 3 2 7
8000-327 Understanding Negotiation and Networking in the Workplace 3 1 6
8000-337 Understanding Security Measures in the Workplace 3 2 7
8000-339 Understanding Good Practice in Workplace Coaching 3 3 9
8000-340 Undertaking Coaching in the Workplace 3 4 6

*Credit value. **Guided learning hours.

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